FAQ
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The download speed you will get is highly dependent on the stability of your internet connection and the route that the signal takes. A dial up connection may only get 10 KB/sec and is really completely insufficient for large video files. Typical high speed cable connections should get around 500 KB/sec assuming the route is good. Extreme high speed connections can get anywhere up to 2 MB/sec. If you are getting slower than expected download speeds there are a few things to consider. Just because our site may be downloading slower than a competitor's web site at a given moment does not mean our server is slower than theirs. It only means you are unfortunate enough to have the signal travel via a less efficient route from the server to your computer. It is also very common that you may get as slow as 20 KB/sec while at the same time someone else on an identical connection gets 500 KB/sec. Again this is due to the route that the signal takes. There may be as many as 8 or 10 routers along the route from the server to your computer with potential for bottlenecks at any one of them.
You can see what other customers get for download speed from our recent survey results.
The Windows Media videos are playable on Macintosh computers using the Windows Media Player for Macintosh. However Windows Media does not play as efficiently on a Mac as does quicktime or as efficiently as Windows media on a PC. Because of this, playback of higher resolution videos may stutter on some older or slower Mac computers.
It is possible to play .wmv files in your quicktime player on Mac. You just need to download the flip4mac software. With the flip4mac software you can play .wmv videos much more efficiently in the quicktime player than in the Windows Media Player for Mac and eliminate stuttering of high data rate videos. Note that the free trial download will only play video files to the half way point. Buying the software activates the entire video.
There are 2 free players to play Windows Media Videos on a Macintosh computer:
- MPlayer http://mplayerosx.sourceforge.net/ or http://mac-free.com/download/MPlayer-OSX.html
- and Videolan, also known as VLC.
Higher resolution videos play at a very high data rate and are very CPU intensive. They may not play smoothly on older or slower computers. If the video stutters during playback your computer is not fast enough to play them. We recommend testing the sample videos on our free samples page to assess your computer's capabilites with various sizes. Videos may also play poorly if your computer is trying to do multiple tasks at one time. Large video files may require your computer's undivided attention in order to play smoothly.